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IT Professional • Programmer • AI Builder • Unity Developer

Richard Carpino

I build reliable technical solutions across IT support, software, AI-assisted workflows, and Unity game development.

About Me

I am an IT-focused technical professional with experience in troubleshooting, customer support, structured problem-solving, and technical learning. My background also includes programming, AI-assisted workflow design, and Unity game development, allowing me to combine practical support skills with a builder mindset.

IT Skills

Technical TroubleshootingEnd-User SupportNetworking FundamentalsSecurity FundamentalsWindows SystemsCustomer ServiceDocumentationProcess Discipline

Programming Projects

A selection of practical software and automation projects that demonstrate problem-solving, technical troubleshooting, and development skills.

IT Troubleshooting Assistant

IT Troubleshooting Assistant

A real-world web application designed to help users diagnose and resolve common PC, software, and network issues through guided troubleshooting workflows and clean category-based navigation.

Next.js, TypeScript, Tailwind CSS

Help Desk Ticket Simulator

Help Desk Ticket Simulator

A simulated support ticket workflow project for ticket intake, priority assignment, issue tracking, and support process visualization.

React, TypeScript, Tailwind CSS

Python Automation Tools

Python Automation Tools

A collection of Python scripts for automation, reporting, and repetitive technical tasks to improve productivity and reduce manual work.

Python

AI Skills & Projects

AI Resume Tailoring Workflow

A workflow for adjusting resume bullets and positioning to match job descriptions.

AI Study Assistant for IT Certifications

A guided learning helper for IT topics, practice questions, and concept review.

AI Prompt-to-Prototype Pipeline

A system for turning ideas into small software or game prototype plans quickly.

Unity Game Development

Simulation Game Prototype

A Unity prototype focused on systems design, UI, and gameplay loops.

Top-Down Arena Vehicle Prototype

A gameplay prototype featuring movement, combat, and progression systems.

Retro Sports Prototype

A Unity project exploring arcade-style mechanics and responsive controls.

Resume & Contact

Email: carpino82@gmail.com

Location: San Antonio, TX